Service Terms
1.All ownership and operating rights of trulyfengshui.com services belong to Vertex Global Trade LLC. Vertex Global Trade LLC is located at 955 N Bannock StDenver CO 80204US. The services provided shall be strictly executed in accordance with the service terms and operating rules published by trulyfengshui.com. Once you confirm all service terms and complete the registration procedures, this agreement shall be established and effective between you and this website, and you become an official user of this website.
2.In accordance with changes in national laws and regulations and the operational needs of this website, trulyfengshui.com has the right to modify the terms of this agreement and related rules from time to time. The modified content shall take effect once it is announced in any form on this website and replace the relevant content before. You should pay attention to the changes in relevant contents such as announcements, prompt messages, agreements, and rules on this website from time to time. You acknowledge and confirm that if you do not agree with the updated content, you should immediately stop using this website. If you continue to use this website, it is deemed that you know the changed content and agree to accept it.
3.The terms highlighted in bold in this agreement should be read carefully. By clicking the "Agree" button, you are deemed to fully accept this agreement. Please confirm that you have fully understood all the contents of this agreement before clicking.
1.When placing an order on this website, you should have the legal capacity and behavior ability to purchase the relevant goods. If you are under 18 years old, you need to register and use this website under the supervision of a guardian. By placing an order, you are deemed to meet the above conditions and are responsible for the authenticity of all information provided in your order.
2.When placing an order, please carefully confirm the name, price, quantity, model, specifications, size, contact address, phone number, and recipient of the purchased product. If the recipient is different from yourself, the recipient's actions and expressions will be regarded as yours, and you should bear joint liability for the legal consequences of the recipient's actions and expressions.
3.You understand and agree that the information about the goods and prices displayed on this website by the seller is only an invitation to treat. When placing an order, you must fill in the quantity, price, and payment method of the goods you want to purchase, as well as the recipient, contact information, delivery address (place of performance), and method of performance of the contract. The order information generated by the system is data generated by the computer information system based on the information you provided, and is only a contract offer you sent to the seller. After the seller receives your order information, the contract relationship between you and the seller on the goods actually delivered to you from the warehouse (marked by the delivery of the goods) will be established only when the seller actually delivers the goods to you. If you order multiple items in one order and the seller only delivers some of the goods, the contract relationship between you and the seller will only be established on the goods actually delivered to you. The contract relationship between you and the seller on other goods in the order will only be established when the seller actually delivers the remaining goods to you. For digital goods such as e-books, digital music, and online mobile phone top-ups, the contract is established after you place an order and pay for the goods. When you place an order and pay for the goods for daily consumer needs as a consumer, the contract relationship between you and the seller on the paid part of the order will be established after the payment is successful.
4.Although the seller makes the greatest effort, due to market changes and various factors that are difficult to control with reasonable commercial efforts, this website cannot avoid situations such as out of stock or incorrect price indication of the goods in your order information. If the goods you purchase in your order encounter the above situations, you have the right to cancel the order, and the seller has the right to cancel the order on their own. If you have already made payment, a refund will be arranged for you.
1.You acknowledge and agree that to facilitate your use of relevant services on this website, this website will store necessary information about you during usage, including but not limited to your real name, gender, birthday, delivery address, contact information, address book, album, calendar, location information, etc. Except for circumstances provided by laws and regulations, trulyfengshui.com will not disclose your personal information to third parties without your permission. trulyfengshui.com uses professional encryption storage and transmission methods and reasonable measures to ensure the security of users' personal information.
2.You acknowledge and confirm that when registering an account or using this website, you need to provide true identity information. trulyfengshui.com will conduct real identity information authentication based on mobile phone number according to relevant national laws and regulations. If the information you provide is untrue or incomplete, you will not be able to use this website or be restricted during usage. You shall bear any adverse consequences arising therefrom.
3.When you use a specific service on this website, that service may have a separate agreement, related business rules, etc. (hereinafter referred to as "separate agreement"). Please read and agree to the relevant separate agreement before using that specific service. Your use of the aforementioned specific service shall be deemed as your acknowledgment and acceptance of the relevant separate agreement.
4.You fully understand and agree that:
(1) You will receive order information, promotional activities, and other content sent to registered users and recipients on this website through mail, SMS, telephone, and other forms;
(2) In order to cooperate with administrative and judicial authorities in carrying out their work, trulyfengshui.com has the right to provide the relevant information stored by you during the use of this website to the above-mentioned administrative and judicial authorities within the scope of the law, including but not limited to your registration information, or use the relevant information for evidence preservation, including but not limited to notarization and witnessing;
(3) trulyfengshui.com will protect your right to be informed and choose during installation or use in accordance with the law. In the process of using the services of this website, services involving the self-contained functions of your device will seek your prior consent. Once confirmed, trulyfengshui.com has the right to activate auxiliary functions necessary for providing services, including but not limited to collecting geographical location, reading contacts, using the camera, and enabling recording;
(4) trulyfengshui.com has the right to decide the longest storage period for the data of individual users in this website and service, as well as the storage period of user logs within the scope of the law, and allocate the maximum storage space for data on the server based on actual conditions.
1.Obtaining and Updating Mobile Client Software:
(1) You may obtain the trulyfengshui.com mobile client software directly from the trulyfengshui.com website or from third parties authorized by trulyfengshui.com. If you obtain software from unauthorized third parties or install programs with the same name as the trulyfengshui.com mobile client software, trulyfengshui.com cannot guarantee that the software will function properly and is not responsible for any losses incurred as a result.
(2) In order to improve user experience and enhance service content, trulyfengshui.com will continually develop new services and provide software updates from time to time. After a new version is released, older versions of the software may no longer be usable, and trulyfengshui.com does not guarantee the continued availability of older versions of the software or corresponding customer service. Please check and download the latest version at any time.
2..Unless permitted by law or with the written permission of trulyfengshui.com, you may not engage in the following activities while using this website:
(1) Removing information about copyright on this website and its copies.
(2) Reverse engineering, reverse assembling, reverse compiling, or attempting to discover the source code of this website in any other way.
(3) Using, renting, lending, copying, modifying, linking, reproducing, compiling, publishing, establishing mirror sites, or otherwise using the content of trulyfengshui.com's intellectual property.
(4) Copying, modifying, adding, deleting, linking, or creating any derivative works of the data released to any terminal memory during the operation of this website, the interaction data between the client and server during the operation of the website, or the system data required for the operation of the website. This includes but is not limited to using plug-ins, external tools, or third-party tools/services not authorized by trulyfengshui.com to access this website and related systems.
(5) Modifying or falsifying the instructions or data in the operation of the website, adding, deleting, or changing the website's functions or operational effects, or operating or disseminating software or methods used for the above purposes, regardless of whether these activities are for commercial purposes.
(6) Logging in or using this website and its services through third-party software, plug-ins, external tools, or systems not developed or authorized by trulyfengshui.com, or creating, publishing, or disseminating the aforementioned tools.
(7) Interfering with this website and its components, modules, and data through your own or authorized interference by third-party software.
1.Once you accept this agreement, you grant trulyfengshui.com and its affiliated companies an irrevocable, exclusive, worldwide, and perpetual license to use, reproduce, distribute, display, perform, broadcast, publish, translate, adapt, create derivative works of, and incorporate into other works, all of the information content (including but not limited to customer reviews, customer inquiries, and various topic articles) that you provide, upload, create, or publish on this website, in any form, free of charge. This license includes but is not limited to copyright (including but not limited to reproduction, distribution, rental, exhibition, performance, screening, broadcasting, information network transmission, cinematography, adaptation, translation, compilation, and other licensed rights that should be enjoyed by the copyright owner), portrait rights, and user ID names. You agree that trulyfengshui.com and its affiliated companies have the right to take legal action against third-party infringement on behalf of trulyfengshui.com as a legal entity. You also agree that trulyfengshui.com and its affiliated companies have the right to store, use, copy, modify, edit, publish, display, translate, distribute, promote, publish, and incorporate the above information content into other works in any known or future form, media, or technology.
2.You should ensure that all information content you publish on the trulyfengshui.com website in accordance with paragraph 1 of this article does not involve the infringement of any third-party portrait rights, privacy rights, intellectual property rights, or other legitimate rights and interests. Otherwise, trulyfengshui.com has the right to take measures including but not limited to deleting, disconnecting links, etc.
3.You agree and fully understand the terms of this agreement, and promise not to publish or authorize other parties to use the information that has been published on this website in any form (including but not limited to use on various websites and media).
4.Unless otherwise required by law, without the express written consent of trulyfengshui.com, no unit or individual may illegally copy, reprint, quote, link, grab or use the information content of this website in any other way. Otherwise, trulyfengshui.com has the right to pursue its legal responsibility.
5.The information and materials published on this website (such as text, graphics, logos, button icons, images, audio file clips, digital downloads, data edits, and software) are the property of trulyfengshui.com or its content providers and are protected by Chinese and international copyright laws. The compilation of all content on this website is the exclusive property of trulyfengshui.com and is protected by Chinese and international copyright laws. All software on this website is the property of trulyfengshui.com, its affiliated companies, or its software suppliers and is protected by Chinese and international copyright laws.
1.In the event of a dispute arising from the content or performance of this Agreement, both parties shall endeavor to resolve it through friendly negotiations.
2.If any provision of this Agreement is deemed to be invalid, void, or unenforceable for any reason, such provision shall be deemed to be severable and shall not affect the validity and enforceability of any remaining provisions.
3.Any other rights not expressly granted in this Agreement shall be reserved by trulyfengshui.com. You must obtain written permission from trulyfengshui.com to exercise these rights. Failure by trulyfengshui.com to exercise any of these rights shall not be construed as a waiver of that right.
Contact us byE-mail: trulyfengshui@gmail.com
Thank you for purchasing Chinese-style products on our website trulyfengshui.com. We value your shopping experience and satisfaction, so we have developed the following return policy to ensure your rights are fully protected.
Return Conditions:
(1) The product must be purchased on trulyfengshui.com.
(2) The returned product must be unused or uncleaned, and the packaging and accessories must be intact.
(3) The returned product must be shipped back within 30 days of purchase.
If you are dissatisfied with our products or need to return them for special reasons, please follow these steps:
(1) Contact our customer service email at trulyfengshui@gmail.com&trulyfengshui@163.com and inform us of the reason for the return and the order number.
(2) Our customer service will reply to you within 1-2 business days and provide you with the return address and other necessary information.
(3) Please indicate the order number in the return package and send the product back along with all accessories and packaging. The return shipping fee is borne by the customer.
(4) After we receive your returned product, our customer service staff will inspect it. If the returned product meets our return conditions, we will process your return request within 7 business days.
Refund Policy:
Once we receive and confirm that your returned product meets our return conditions, we will process the refund according to your payment method. The refund processing time may take 7-14 business days, depending on your payment method and bank processing speed.
Contact Us:
If you have any questions or concerns, please feel free to contact our customer service email at trulyfengshui@gmail.com &trulyfengshui@163.comOur customer service staff will reply to you within 1-2 business days.
Return addressplease contact our customer service team for the address. Thank you for your cooperation!
Here are some return scenarios and solutions caused by seller or buyer reasons:
1.Return caused by seller reasons:
• Damaged or defective products: If the customer receives a damaged or defective product, we will ask them to provide relevant evidence such as photos or videos, so that we can evaluate the severity of the problem. If the problem is confirmed to be caused by the seller, we will provide free return and full refund or exchange services for the customer.
• Wrong product or delivery problem: If the customer receives the wrong product or experiences a delivery problem, we will provide free return and full refund or replace the correct product for the customer.
2.Return caused by buyer reasons:
• Unwanted products: If the customer changes their mind or doesn't need the product, we will accept the return of unused and undamaged products. In this case, the return shipping cost will be borne by the customer, and a refund will be issued according to the original payment method.
• Wrong product selection or size issue: If the customer chooses the wrong product or the size doesn't fit them, we will accept the return of unused and undamaged products. In this case, the return shipping cost will be borne by the customer, and a refund will be issued according to the original payment method or the correct product will be replaced.
• Other reasons: If the customer has other reasons to request a return, we will make a decision after evaluating their situation and issue a refund or replace the product according to the original payment method.
Our goal is to provide the best shopping experience for our customers, so we will make every effort to resolve any return issues.
7.Detailed guidance on the return process:
（1）Confirm eligibility for return
Before you request a return, please confirm if your order meets the conditions of our return policy. You can check our return policy on the trulyfengshui.com website or contact our customer service team to confirm your eligibility for return.
（2）Contact us
If you are certain that your order meets the conditions of our return policy, you can contact our customer service team at trulyfengshui@gmail.com with your order number and reason for return. We will respond to you within 24 hours and provide you with the specific steps for returning the item and the information required.
（3）Prepare for return
After obtaining our approval, please package the item(s) to be returned and attach the completed return form (if applicable). Please ensure that the item(s) are unused, undamaged, unwashed, and have the original tags and packaging.
（4）Obtain return label
We will send you a free return label, which you can simply attach to the package. If you need to exchange the item, please let us know when you contact customer service and we will provide you with the corresponding exchange form.
（5）Ship the return
Please hand the packaged item(s) to the designated courier and use the shipping label we provide for sending. Our return address is:Return addressplease contact our customer service team for the address. Thank you for your cooperation!
（6）Inspect returned item
We will inspect the returned item(s) within 3-5 business days of receiving them. If the item(s) meet the conditions of our return policy, we will arrange for a refund or send you a replacement item. If the item(s) do not meet the conditions, we will contact you and send the item(s) back to you.
（7）Receive refund
If your refund has been processed, we will notify you via email and refund the amount according to the original payment method. The refund will generally be credited within 7 business days, depending on the policies of your bank or payment platform.
If you need further assistance or have any questions, please feel free to contact our customer service team. We are always here to help you.
Once again, thank you for choosing trulyfengshui.com to purchase products. We look forward to your next visit.
1.This website uses its own operating system to provide users with services such as purchasing goods through the international Internet. To use this website, you must:
(1) Prepare the necessary equipment for accessing the Internet, including personal mobile phones, tablet computers, modems, routers, etc.;
(2) Bear the telephone fees, network fees, and other related expenses for personal Internet access;
(3) Choose a software version compatible with the installed terminal equipment, including but not limited to multiple application versions released by trulyfengshui.com, such as iOS, Android, Windows, etc.
2.Based on the importance of the network services provided by this website, you acknowledge and agree that:
(1) The registration information provided is true, accurate, complete, and legally valid, and if there are any changes, you should update it in a timely manner;
(2) If the registration information you provide is illegal, untrue, inaccurate, or incomplete, you shall bear the corresponding responsibilities and consequences, and trulyfengshui.com reserves the right to terminate your use of all services on this website.
1.The products you purchase on this website will be delivered to the delivery address specified by you on this website. The delivery time listed in the order information is a reference time, which is estimated based on inventory status, normal processing time, delivery time, and delivery location. You should provide accurate and detailed delivery information, including delivery address, contact person, and contact information. You acknowledge and confirm that the goods you purchased should only be received by the contact person you provided after identity verification. You shall be responsible for any losses caused by changes in your contact person or related delivery information.
This website shall not be responsible for delayed or undeliverable orders caused by the following reasons:
(1) Customer providing incorrect information or incomplete address;
(2) Delivery failure due to no one signing or refusing to receive the goods, and any related costs or consequences incurred from repeat delivery;
(3) Force majeure, including natural disasters and severe weather, government or judicial actions, decisions, or orders, accidents, strikes, policy changes, violent crimes such as terrorism, robbery, looting, sudden wars, etc.
2.The products you purchased on this website will be delivered by a third-party delivery company (including DHL, EMS, etc., hereinafter referred to as "delivery company") for order delivery. The delivery time recorded in the system or document shall be considered as the delivery time. For products delivered through online transmission, the time sent by the seller's designated system to you shall be considered as the delivery time. For services purchased, the time indicated in the generated electronic or physical voucher shall be considered as the delivery time.
1.You agree to strictly comply with the provisions of laws, regulations and rules, and fulfill the following obligations:
(1) You shall not produce, transmit or publish illegal information materials, such as: opposing the basic principles established in the Constitution, inciting resistance, undermining the implementation of the Constitution, laws and regulations; endangering national security, divulging state secrets, subverting the state power, and undermining the unity of the country, inciting the overthrow of the socialist system; damaging the honor and interests of the country; distorting, vilifying, profaning, and denying the deeds and spirit of heroes and martyrs, infringing on the name, portrait, reputation, and honor of heroes and martyrs; advocating or inciting terrorism, extremism, and their activities; inciting ethnic hatred, discrimination, and destruction of ethnic unity; undermining the state's religious policies, promoting cults and feudal superstitions; spreading rumors, disrupting economic order and social order; spreading obscene, pornographic, violent or instigating criminal behavior; insulting or defaming others, infringing on the legitimate rights and interests of others; and other contents prohibited by laws and administrative regulations.
(2) Prevent and resist the production, copying, and publishing of bad information materials containing the following contents: titles that are severely exaggerated and content that is severely inconsistent with the title; improper comments on natural disasters, major accidents, and other disasters; inciting discrimination and regional discrimination; promoting vulgar, kitsch, and vulgar content; violating social moral behavior; infringing on the legitimate rights and interests of minors; and other contents that have a negative impact on the network ecology.
2.This agreement is formulated in accordance with relevant national laws, regulations, and rules, and you also agree to strictly fulfill the following obligations:
(1) When transmitting information and data from Hong Kong to overseas, you must comply with relevant Chinese regulations;
(2) You shall not use this website for illegal and criminal activities such as money laundering, stealing trade secrets, and stealing personal information;
(3) You shall not interfere with the normal operation of this website or invade this website and national computer information systems;
(4) You shall not transmit or publish any illegal and criminal, harassing, defamatory, abusive, threatening, harmful, vulgar, uncivilized, and other information materials;
(5) You shall not incite others to engage in illegal and irregular behaviors or behaviors prohibited by this agreement or platform rules;
(6) You shall not use the registered account on this website for profitable business activities;
(7) You shall not publish any content that infringes on others' personal information, copyright, trademark rights, or other intellectual property or legitimate rights.
3.You shall bear legal responsibility for your comments and behaviors online. If you spread and disseminate reactionary, pornographic, or other information that violates national laws on this website, the system records of this website may serve as evidence of your violation of the law.
1.If trulyfengshui.com discovers or receives a report or complaint from others that you have violated the provisions of this Agreement or engaged in any malicious behavior, trulyfengshui.com has the right to delete or block the relevant content at any time without notice, and depending on the severity of the behavior, impose penalties on the offending account, including but not limited to warnings, restrictions or prohibitions on the use of some or all features, account suspension, cancellation, etc., and publish the processing results.
2.trulyfengshui.com has the right to take appropriate legal action based on reasonable judgment against any behavior that violates relevant laws, regulations or the provisions of this Agreement, and to preserve relevant information and report to relevant departments in accordance with laws and regulations. You shall be solely responsible for any legal liabilities arising therefrom.
3.You understand and agree that you shall be solely responsible for any claims, demands or losses asserted by any third party resulting from your violation of this Agreement or relevant service terms; and you shall also compensate trulyfengshui.com for any losses suffered thereby.
1. Order Processing Time
(1)All orders are processed within 1–3 business days after payment confirmation (excluding weekends and holidays).
(2)If processing is delayed due to stock issues or logistics, customers will be notified by email.
2. Shipping Methods & Carriers
(1)We partner with USPS, UPS, FedEx, DHL, EMS, and other international couriers.
(2)The system will automatically assign the most suitable carrier based on the destination.
3. Shipping Coverage
(1)We ship worldwide.
(2)Certain restricted or conflict regions may not be eligible; in such cases, the order will be canceled and refunded.
4. Estimated Delivery Time
Domestic US: 3–7 business days
Europe: 7–15 business days
Asia: 10–20 business days
Other regions: 15–30 business days
(These estimates may vary depending on customs clearance, carrier performance, and destination.)
5. Shipping Fees
(1)Both standard and express shipping options are available.
(2)Shipping costs are calculated at checkout based on weight, destination, and shipping method.
(3)Free shipping may be offered during promotional events.
6. Order Tracking
(1)Customers will receive a tracking number via email once the order is shipped.
(2)Tracking can be checked on the carrier’s official website or through our order tracking page.
7. Duties & Taxes
(1)International customers are responsible for any customs duties, import taxes, or clearance fees imposed by their country.
(2)If a package is returned or destroyed due to unpaid duties, we are not liable for the loss.
8. Delays & Force Majeure
(1)We are not responsible for delays caused by natural disasters, strikes, customs clearance, pandemics, or other force majeure events.
(2)However, we will assist customers in tracking and resolving such issues with the carrier.
9. Address Issues
(1)Customers must ensure that the shipping address provided is accurate and complete.
(2)We are not responsible for delays, losses, or returns caused by incorrect addresses.
PAYMENT METHOD
We accept Visa, MasterCard and American Express cards.
If the card transaction is approved, the amount will be reserved immediately and you will receive an order confirmation to your email. If the credit card transaction is not approved, your order will be cancelled. Please contact your bank or card provider if you have any questions about this.
PAYMENT SECURITY
https://trulyfengshui.com/ uses Secure Socket Layer (SSL) technology to encrypt and protect the data you send us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.
You will also notice that when you look at the URL at the top of the browser you will see that it begins with ‘https’ instead of ‘http’. This means that you are in secure mode.
https://trulyfengshui.com/ is registered with Cybertrust as an authentic site. This ensures that your information is kept private between your web browser and our web server.
If your card issuer is based in the EU, you may be asked to verify your payment due to a new requirement under the second Payment Services Directive (PSD2). You’ll be directed to a dedicated page to enter further information or asked to authorize the payment using your mobile phone. Once completed, you’ll return to https://trulyfengshui.com/
Privacy Policy
Welcome to use our products and services! We deeply understand the importance of personal information to you, and your trust is very important to us. We will provide sufficient protection for the security of your personal information in accordance with legal requirements and industry best practices. To this end, trulyfengshui.com (or "we") has developed this "Privacy Policy" (hereinafter referred to as "this Policy/this Privacy Policy") to help you fully understand how we collect, use, share, store, and protect your personal information when you use trulyfengshui.com's products and services, and how you can manage your personal information.
Before you start using our products and services, please read and understand this policy carefully, especially the terms marked in bold/bold underline, to ensure that you fully understand and agree before starting to use them. We try to explain the professional terms mentioned in this policy in a simple and understandable way to facilitate your understanding.
This privacy policy mainly explains how we collect and use your personal information:
trulyfengshui.com provides you with convenient e-commerce transaction platform services. In order to provide these services, we mainly need to collect, use, share, and store your personal information as follows:
Users have the right to request information/access, modify, or delete their personal data.
Membership registration: We provide basic membership services for you through the trulyfengshui.com platform account. Although you can browse product information anonymously when you visit our website or client, you need to register as a trulyfengshui.com platform member to place an order and enjoy other member services.
Display of goods/services and convenient search: In order to save your time searching for goods and improve your online shopping efficiency, we will use our technology to show you more suitable goods/services, including recommending goods/services that you may need based on your predicted interests, favorites, added items, and purchased records ("recommended for you"). In addition to text search, we also provide voice input and real object shooting search methods, and you can choose to use them as needed.
Ordering and transaction fulfillment: You need to provide recipient, delivery address, and contact phone information so that we can help you complete the transaction smoothly and ensure your transaction security.
Customer service and dispute resolution: When providing customer service or dispute resolution services to you, we need to collect and process your necessary information to verify your identity, reply to you, and review the service quality of our service personnel.
Commenting, sharing, and other information publishing: You can choose to use comment, Q&A, community sharing, live broadcast, and other information publishing functions to share your shopping experience with other users.
Security protection: To protect your account and transaction security, we need to collect and process your device information and log information. We will also use it to prevent various illegal uses or acts that infringe on the legitimate rights and interests of other subjects.
Other additional functions: To enhance your shopping experience, we also provide you with many additional functions. For example, using your location to provide you with nearby goods/services and discounts, you can choose to use or turn off as needed.
Regarding your personal information mentioned above, most of it is provided by you actively, some is obtained by us through cookies, SDKs, and similar technologies when you use our products or services, and some is indirectly obtained from third parties.
We hope you can understand that we cannot provide all of the above services to you separately. In many cases, we also need to work with our affiliated companies and other service providers to provide these services to you. Therefore, to meet the necessary requirements for providing you with the above services, we need to provide some of your personal information to our affiliated companies, suppliers, partners, and other third parties through sharing or entrustment processing methods. We will take necessary technical and management measures to protect the security of your personal information as much as possible.
In addition, according to your choice, we will also provide your personal information to the seller or other trading objects you are dealing with so that they can provide you with the goods or services you have chosen.
We have always attached great importance to and are committed to protecting the personal information of minors. If you are a minor, we recommend that you read this policy together with your parents or other guardians. If you are a child under the age of 14, before using our services, you and your parents or other guardians should carefully read our specially formulated "Rules for the Protection of Children's Personal Information". Only after obtaining the consent of your parents or other guardians to the "Rules for the Protection of Children's Personal Information" and under their guidance, can you use our services to ensure your safety when using our services and making transactions.
You can manage your personal information in various ways, such as deleting items from your shopping cart, updating your personal information, and cancelling your account. If you encounter any issues when managing your personal information, you can also contact us through the contact information below, and we will respond to your request within 15 days. However, please understand that we may not be able to fully satisfy your request due to legal obligations or the necessity of providing services.
Please note: This policy applies to all products and services provided by trulyfengshui.com service providers, including websites, clients, mini-programs, and new forms that appear with technological development. If trulyfengshui.com's products or services and affiliated companies' products or services use trulyfengshui.com's products or services but do not have separate privacy policies, this policy also applies to those products or services. If we or affiliated companies have separate privacy policies for the products or services provided to you, the corresponding privacy policies will apply to the corresponding products or services.
If you have any questions, comments, or suggestions about this policy, or if you encounter any problems when managing your personal information, you can contact us through various feedback channels provided by us:
For inquiries and complaints related to your personal information, you can contact us through trulyfengshui.com customer service and various contact methods provided by trulyfengshui.com.
If you have any questions, comments, or suggestions about the content of this policy, Please contact us by E-mail:trulyfengshui@gmail.com.
Company Name:RENFANG LIMITED
Company Address:FLAT/RM D55/F KING YIP FACTORY BUILDING NO.59 KING YIP STREET KWUN TONG KLN HK